DASHBOARD FAQs & SUPPORT REQUEST

Watch our dashboard introduction and instructional videos to learn more or raise a client help ticket, if you cannot find the answer to your question.

How to install the App

The mobile/desktop web app works on your device in the same way as any other app. Allowing you to access the platform at any time on any device. Please choose your device from the list below.

Install app - Desktop

1: Click here to download the app

2: Follow the onscreen prompts to install, and then check to see if the app is now in your toolbar

If you do not receive any prompts, first ensure that you have not already downloaded and installed the app by searching your browser extensions. If you are using Chrome (recommended) click on this icon in your URL bar to view which browser extensions you have installed.

Install app - Android Mobile

1: Click here to download the app

2: Follow the onscreen prompts to install, and then check to see if the app is now in your App list

If you do not receive any prompts, ensure that you have not already downloaded and installed the app.

Install app - Apple IOS Mobile

1: On the homepage, click the popup screen prompt to install the app

2: Follow any onscreen prompts and click this icon to reveal your ‘sharing’ options

3: Scroll down the list of sharing options until you see ‘Add to home screen. Click this option and then proceed. The Talos icon will appear at the end of your app list.

Dashboard Filtering

In this video, we demonstrate how to use the filter tool on the Talos Dashboard and give a preview of all categories/subcategories that are available in the filter section.